Accessibility Statement

Transport Malta is committed to making its Online Driving Licence website accessible, in accordance with National Legislation Transposing Directive(EU) 2016 / 2102 of the European Parliament and of the Council(1).

We are continually improving the user experience for everyone and applying the relevant accessibility standards.

This accessibility statement applies to the website at to which the statement applies.

Compliance status

This Website is partially compliant with EN 301 549 as per the Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies known also as the Web Accessibility Directive.

Compliance process and measures

The Online Driving Licence website is designed to be compatible with the latest versions of Google Chrome, Internet Explorer, and Mozilla Firefox.Web browsers which do not have JavaScript enabled may experience difficulties navigating the site.

Transport Malta has reviewed the contents of its website, and apart from attempting to follow best practices in responsive UI design and ease of navigation throughout the site.The Authority strives to maintain and improve upon the following areas of compliance:

  1. Catering for users of assistive technologies by using mouseover text, alternative text and element descriptions.
  2. Using appropriate levels of colour contrast for text where applicable.
  3. Consistent formatting throughout the site including the fonts, sidebars and tabs.
  4. Organising content into lists elements to facilitate navigation for elements pertaining to specific sections of the site's sub - categories.
  5. Making use of captions, image titles, mouseover text to describe images on the site.

Inaccessible Content

Please note that the website currently consists of some elements which have lower contrast ratios than those specified in WCAG AA guidelines. The Authority is currently performing ongoing changes to the website to improve our compliance status with the above standards, which includes the use of more accessible contrast ratios over the coming months to follow both the WCAG and Government colour schemes simultaneously. If any inaccesible features are encountered when browsing the site, kindly make use of the contact details provided further below in this statement to inform us of any issues and / or barriers to accessiblity.

Preparation of this accessibility statement

This statement was first prepared on the 20 th November 2020

The statement declaration is based on certification obtained from the Foundation for Information Technology Accessibility(FITA).

Feedback and contact information

Please report any accessibility barriers encountered on the Transport Malta website to:

Customer Care at Transport Malta

Phone: 21222203
Visitor address: Pantar Road, Lija LJA 2021

We try to respond to feedback within 2 business days.

Enforcement procedure

Should you deem that your accessibility related query was not adequately addressed please contact the Malta Communications Authority at Valletta Waterfront, Pinto Wharf, Floriana, FRN1913, Malta or by telephone on + 356 21336840 from Monday to Thursday from9:00 am to 5:00 pm and Friday from 9:00 am to 2:00 pm.

Kindly note that there will be planned maintenance on this website scheduled from 25th November at 1800hrs till Monday 28th November at 0600hrs. The system will be unavailable during this period. We apologise for any inconvenience.